Zbaji Privacy Policy — How Your Data Is Protected

1 What Data We Collect

When you create an account or use our services on zbaji, we collect certain information — used solely to provide you with the best experience. Here's a full breakdown of what we collect:

Personal Identity Information:

• Name, date of birth, and gender (as provided at registration).
• Mobile number — the number registered with bKash, Nagad, or Rocket.
• Email address (where applicable).
• National ID (NID) or passport number — required for KYC verification.

Transaction & Financial Information:

• Deposit and withdrawal amounts and dates.
• Payment method type (bKash / Nagad / Rocket / USDT).
• Transaction reference number.

Device & browsing information:

• IP address, browser type, and operating system.
• Page and session data collected during your visit to the site.
• Cookie and local storage data (see the cookies section for details).

2 How Your Information Is Used

Zbaji uses collected data solely for defined purposes. The table below clearly outlines how each type of information is used:

Your data will not be used for any purpose beyond those stated. You will be notified before your data is used for any new purpose.

3 How Long We Retain Your Data

Zbaji only retains your data for as long as necessary. Your information is kept in our systems while your account remains active. Even after account closure, certain data may be retained for a defined period for legal or regulatory reasons:

• Transaction data: retained for up to 5 years after account closure.
• KYC documents: up to 3 years after account closure.
• General account information: deleted within 30 days of an account deletion request.
• Cookie data: browser session or up to 1 year.

Once the retention period expires, data is permanently and securely deleted.

4 Who We Share Data With

Zbaji never sells your personal information. However, there are limited circumstances where data may be shared:

• Payment Processors: Only the information necessary to complete transactions is shared with mobile banking services such as bKash, Nagad, and Rocket.
• Security Partners: Limited data may be shared with trusted partners for fraud prevention and identity verification purposes.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement.
• Game Providers: Limited session data may be shared as needed to operate third-party games.

5 Cookie Policy

Zbaji's website and app use cookies — small text files stored on your device that help improve your browsing experience. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login sessions and core site functionality.
• Functional Cookies: To remember your language preference, theme, and similar settings.
• Analytics Cookies: To understand which pages users visit — always anonymized.

You can disable or delete cookies at any time through your browser settings. However, turning off essential cookies may cause some features on the site to stop working.

6 KYC & Identity Verification

Zbaji follows a KYC (Know Your Customer) process as part of responsible gaming and anti-money laundering compliance. Information collected during KYC:

• Scanned copy of your National ID or passport.
• Selfie or video verification (where applicable).
• Proof of mobile banking account ownership.

KYC documents are stored in fully encrypted form and can only be accessed by authorized zbaji staff. Once verification is complete, document copies are no longer actively processed.

7 Your Rights

You have specific rights over your personal data on zbaji:

To exercise any of these rights, email us at [email protected] or reach out via live chat.

8 Security Measures

Zbaji uses multiple industry-standard security layers to keep your data safe. At the core of zbaji's privacy policy is a combination of technical and administrative safeguards:

• SSL 256-bit Encryption: All data transmissions are completed through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
• Regular Security Audits: Regular penetration testing conducted by independent third-party experts.
• Restricted access: Only authorized personnel are permitted to access specific data.
• Data Backup: Regular encrypted backups ensure your data is never lost.

9 Children's Privacy

Zbaji is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at the point of registration.

Should any minor's data be found in our system, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using zbaji, please contact us right away.

10 Third-Party Links

The zbaji platform may include services from third-party game providers. These third parties have their own privacy policies, and zbaji is not responsible for their data collection or use.

We recommend reviewing the privacy policy of any third-party service before using it. zbaji works exclusively with trusted and verified partners.

11 Privacy Policy Changes

Zbaji may update this privacy policy from time to time. For significant changes, we will:

• We will post a notice on the site.
• Registered users will be notified via email or in-app notification.
• We will update the "Last Updated" date at the top of this page.

Continued use of zbaji after any updated policy takes effect will be considered acceptance of the new terms. We recommend checking this page regularly.

12 Contact Us

For any questions, requests, or complaints about our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Contact us via live chat directly on the zbaji.vin website.
• Time: Support is available 24 hours a day, 7 days a week.

We aim to respond to all privacy-related requests within 48 hours. For zbaji, complying with our privacy policy is not just a legal obligation — it is a reflection of our commitment to our users.